Shipping
How orders ship.
We dispatch from our production facility in China. Tracking is shared by email the moment the parcel leaves us.
| Region | Duration | Cost | Sample Pack |
|---|---|---|---|
| Australia | 6–10 business days | From $16.99 | Not available |
| Canada | 7–12 business days | From $29.99 | Not available |
| EU Core (Germany, France, Netherlands) | 5–8 business days | From $16.99 | Not available |
| EU Other (Italy, Spain, Belgium, Austria, Ireland, Poland, Scandinavia, Portugal) | 6–10 business days | From $18.99 | Not available |
| United Kingdom | 4–7 business days | From $14.99 | Available from $14.99 |
| Hong Kong | 3–6 business days | From $12.99 | Available from $12.99 |
| India | 8–14 business days | From $24.99 | Not available |
| Japan | 4–7 business days | From $14.99 | Available from $14.99 |
| South Korea | 4–8 business days | From $14.99 | Available from $14.99 |
| New Zealand | 8–14 business days | From $22.99 | Not available |
| Singapore | 4–7 business days | From $14.99 | Available from $14.99 |
| United States (contiguous 48 states only) We do not ship to Alaska, Hawaii, Puerto Rico, or US territories. | 5–9 business days | From $24.99 | Not available |
| Other regions | Varies | Contact us for a quote | Not available |
Shipping details
We ship from China via FedEx, UPS, DHL, and EMS international carriers. Tracking numbers are provided automatically once your order is dispatched.
Orders typically leave our facility within 2–3 business days after payment is confirmed. Delivery times start from the date of dispatch.
Free standard shipping: Standard delivery is free when your product subtotal (before coupon discounts) is 250.00 USD or more. Heavier parcels still ship at no extra charge; remote or excluded addresses are not eligible.
Sample Packs contain up to 6 mini air fresheners (one per scent) at a flat product price plus shipping. Sample Pack shipping is available only in markets marked above.
Customs and import duties for international orders are the responsibility of the recipient. We declare orders accurately on the customs form.
Lost or damaged in transit? Reach out within 14 days of dispatch and we'll make it right.
If your country is not listed or you need a bulk shipping quote, contact us.